Customers who are interested in placing an order but are still hesitant(Stud bolt and nut)
Wish you have a nice day.
Chinese New Year is around the corner, we have a holiday from the * to *.
Is your order urgent? When do you expect to receive the goods? Since the factory is closed during the holiday, we’d like to help you plan the time in advance if your order is urgent.
And I have to inform you that the price of raw materials is rising now, and I am not sure what the price will be after the holiday, so can you pay the deposit first to lock the order? We will purchase raw materials at current prices so that we will not be threatened by rising raw material prices.
We look forward to discussing more with you and waiting for your reply.
Customers who are not sure whether they have order intention(Steel Threaded)
Hi [name],
Hope everything is going well.
We are coming to the Chinese New Year holiday from [Feb 10th to 17th, 2024]. During this period of time, the factory is closed.
If you have any order arrangement, whether it is now or after the holiday, we hope you can communicate with us as soon as possible. Because the orders during the holiday will be piled up after the holiday, in order to smooth your order, please contact us as soon as possible to arrange.
Thank you.
Send blessing emails to customers celebrating the Spring Festival(Chemical Anchor Fastener)
Use the opportunity of the Spring Festival to send you a generous and appropriate Spring Festival blessing. So, when is the appropriate time to send it to customers? For those customers who are following up, it is generally better to send them 5-7 days before the holiday. You can first confirm the follow-up progress and then discuss the work arrangements during the holiday; for those customers who are not following up, you can send it 1 day in advance. -It only takes 2 days to send it, and we provide an email template for everyone:
Dear *,
Happy New Year! Sincerely thank you for your support all the times. Wishing you peace, joy and happiness through the coming year. All the best wishes for you and your family.
In the coming days, we will continue to provide you the best quality products and good service. I believe that we will have more cooperation chances in the future.
Wish you have a wonderful day. Best regards
Inform customers who cannot miss the Spring Festival that they are on holiday(Self Drilling Drywall Anchors)
You don’t need too many polite words. Simply put, it includes three aspects: the start and end dates of the holiday, the start date, the email or phone number for emergency contact, and a decent foreign trade email template for the Spring Festival holiday notice and blessings:
Chinese New Year Holidays Notice
Hi [name],
Please note that our company will be closed for the Chinese New Year celebration from [start date] until [end date]. Normal business will resume on [date].
In order to provide our best services for you, please kindly help pre-arrange your requests in advance. If you have any emergencies during the holidays, please feel free to contact us at [phone number or email address].
At the early of the year 2024, we would like to express our best wishes and thankfulness for your great support in the past year.
In addition, you can also set up an automatic email reply during the holidays to prevent customers from finding you and turning to other sellers. Here is a simple and practical holiday email automatic reply template:
Post time: Feb-02-2024